PRIME DE RECOMMANDATION
1500 Romania Leu
ID JOB
6012192104172025
COD JOB
Finance/Accounting
TIP JOB
Permanent-FT (AC Only)
DESCRIERE JOB
Manages non-exempt/exempt individual contributors and/or supervisors. Has accountability for results of a major program in terms of cost, direction and people management. Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, directs and monitors operational/tactical activities of Staff. Staff members’ work may involve strategic issues. Recruits and supports development of direct staff members.
Responsibilities:
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· Collections KPI’s and other ADP financial indicators on assigned portfolio, ensuring timely payment of ADP receivables · Appropriate usage of collections tools and processes to drive resolution of customer issues, minimizing write offs and maximizing cash flow impacting business profitability. · Setting and delivering on performance goals in line with organizational objectives and effectively allocates resources to achieve goals. · Accurately forecasting aging performance and DSO impact as well as analysing collections results relative to forecast as required. · Applying knowledge of collections systems, processes and portfolio performance to deliver on expectations for receivables aging.
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| Stakeholder Engagement – · Responsible for engaging with both customers, internal partners, and other C&C resources (up to executive level) to escalate and resolve issues, for specific customer situations or root cause resolution and prevention. · As issues are identified or as requested, responsible for providing input on credit risk for a given customer or portfolio of customers. · Leads or participates in the Bad Debt/Disputed Watch List process including attending all meetings as required, accountable for applying judgment to at risk receivables to make appropriate decisions for reserves and write offs. · Authorizes bad debt and disputed write-offs, payment plans and refunds as per Collections authorization matrix · Leads and participates in local, cross-regional or cross-functional projects to drive improvements in operational efficiencies, business models, customer payment cycles or solutions for customer receivable issues within the Collections organization or Quote to Cash organizations. |
| Talent development – · Provides coaching and identifies training needs for all employees. · Identifies Top talent within team(s) and designs appropriate development plans. · Complete required training scheduled by ADP and/or C&C management as required. · Identify and develop succession plans to help build a scalable Org. · Adapt and enhance the Carer developmental Framework (CDF) to drive scalable benefits within the team and the function
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| Compliance & Controls – · Participate in all governance related activities at team, region and global level to identify specific actions and provide regular status updates. · Carry out all responsibilities in compliance with C&C policies and processes, audit standards, SOX standards and other tax, legal, contractual or regulatory requirements and best practices |
- Audit accountable – ensure the team demonstrates consistence compliance to all process’s requirements and expectations.
- Resource management (selection of candidates, interview & testing & hiring, introductory training follow-up, buddy & work shadow assignment, all administrative processes related to new employees in HP system)
Knowledge and Skill Requirements:
- First level university degree with a focus in business or economics; advanced degree in business preferred.
- Typically 5+ years of experience in a credit or collection function
- Typically minimum of 2-3 years of supervisory experience including managing Team Leads.
- Excellent MS Office skills
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.