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At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

Inspiring Innovation is a core value at ADP and Compliance Solutions-Registration Services we are the entrepreneurial test-ground for ADP, featuring those ‘beyond payroll’ services that offer clients unique opportunities to stay in compliance and improve process efficiencies while reducing taxes and other expenses.  ADP is recognized as an innovation leader, and is on the Forbes list of the top 100 Most Innovative Companies in the World.

Client support at ADP.  It’s all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. The expert support you provide can make our workforce solutions stand out in an increasingly competitive global marketplace.

 

Essential Responsibilities

 

• Provide continual inter-departmental communications to enhance Tax Coe effectiveness in dealing with critical Client or Region service issues.
• Understanding of CSAT – NPS/ TNPS
• Minimum 7 years of leadership experience and overall 13 +  years of experience
• Demonstrates leadership skills that support the organizational goals, values and mission through effective, frequent communication with on-shore operations to ensure consistent process, procedures and service levels are delivered.
• Establishes department and individual goals and objectives to develop a cohesive, responsive, and responsible department.  Communicates progress through department meetings and performance reporting and planning.
• Ability to consistently motivate and improve the overall associate experience
• Maintain a high level of knowledge and proficiency in Tax process
• Create/maintain a positive learning environment that supports associate growth
• The ability to collaborate and work in a team environment as well as work independently and make sound decisions
• Review all procedural alerts and provide updates/instructions to the organization and act as a technical resource for the department.
• Create Transition Methodology and ensure work transition happens effectively and seamlessly as per timelines
• Improve the operational systems, processes and policies in support of organizations mission — specifically, support better management reporting, information flow and management, business process and organizational planning

##LI-DNI

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

Inspiring Innovation is a core value at ADP and Compliance Solutions-Registration Services we are the entrepreneurial test-ground for ADP, featuring those ‘beyond payroll’ services that offer clients unique opportunities to stay in compliance and improve process efficiencies while reducing taxes and other expenses.  ADP is recognized as an innovation leader, and is on the Forbes list of the top 100 Most Innovative Companies in the World.

Client support at ADP.  It’s all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. The expert support you provide can make our workforce solutions stand out in an increasingly competitive global marketplace.

 

Essential Responsibilities

 

• Provide continual inter-departmental communications to enhance Tax Coe effectiveness in dealing with critical Client or Region service issues.
• Understanding of CSAT – NPS/ TNPS
• Minimum 7 years of leadership experience and overall 13 +  years of experience
• Demonstrates leadership skills that support the organizational goals, values and mission through effective, frequent communication with on-shore operations to ensure consistent process, procedures and service levels are delivered.
• Establishes department and individual goals and objectives to develop a cohesive, responsive, and responsible department.  Communicates progress through department meetings and performance reporting and planning.
• Ability to consistently motivate and improve the overall associate experience
• Maintain a high level of knowledge and proficiency in Tax process
• Create/maintain a positive learning environment that supports associate growth
• The ability to collaborate and work in a team environment as well as work independently and make sound decisions
• Review all procedural alerts and provide updates/instructions to the organization and act as a technical resource for the department.
• Create Transition Methodology and ensure work transition happens effectively and seamlessly as per timelines
• Improve the operational systems, processes and policies in support of organizations mission — specifically, support better management reporting, information flow and management, business process and organizational planning

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.