Canada HRO Comprehensive Services Payroll Specialist

DESCRIERE JOB

Responsible & fully accountable for the payroll & audit function of multiple clients
Responsible for scheduling and running the assigned client payrolls by following standard operating procedures.
Maintains complete, accurate and timely client and employee records based on real time requests
Maintains complete and accurate client profile notes as well as processing instructions for each client
Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting
Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers
Initiate pre and post production calls with clients
Performs quarterly & year-end audits including file
Answer client calls (dedicated clients, as well as other clients)
Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues
Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution
Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement
Maintain NPI (National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning

Minimum 5 years Canadian payroll processing experience
Minimum 5 years client service experience
Advanced Internet and MS Office Skills (Word/Excel) required
Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes
Excellent customer service skill

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.